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Orders & Delivery

Ordering

If you have any questions or need more information, please do not hesitate to call the shop directly at 585-243-2590. We are happy to assist you by phone, especially if you are looking for a more "custom" arrangement.

A $20 minimum is necessary for web orders. If you require the delivery of flowers to more than one location, please place a separate order for each delivery.

Substitution Policy

Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.

Flowers

  • In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
  • For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
  • If the floral container shown online is not available, a similar container will be used.

Plants

  • For green and blooming plants, similar plants may be substituted of equal or greater value.
  • For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.
  • If the plant container shown online is not available, a similar container will be used.

 

Delivery 

Genesee Valley Florist will do our best to accomodate special delivery times requested during checkout, but an exact delivery time is not guaranteed. Orders must be received by 2:00 pm Eastern time to be delivered the same day. After 2:00 pm, please call the shop directly and we may be able to accomodate your order the same day. Orders placed on Sunday will be processed and delivered on Monday. Orders placed on a holiday when the shop is closed* will be processed and delivered on the following business day. As part of our website service, Genesee Valley Florist offers delivery to the following towns:

  • Geneseo (including SUNY Geneseo and Conesus Lake)
  • Avon
  • Mount Morris
  • Leicester
  • Retsof
  • Piffard
  • York
  • Lakeville
  • Livonia
  • Groveland

For delivery to surrounding towns not listed above, please call for availability and pricing.

We also offer national delivery through our wire service. Wire orders must be placed by phone.

*Genesee Valley Florist will be closed on the following holidays: Thanksgiving Day, Christmas Day, Dec 26th, New Year's Day, Memorial Day, Independence Day, and Labor Day

Shop Hours:

Mon-Wed 9:00am-6:00pm

Thurs 9:00am-7:00pm

Fri 9:00am-6:00pm

Sat 9:00am- 5:00 pm